Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Terms & Conditions
Contact & Support Policy
CONTACT & SUPPORT
Support inquiries should be submitted via our official Contact Us form.
RESPONSE TIMES
We aim to respond within 2-5 business days.
SCOPE
Support is limited to order-related issues.
Payments Policy
PAYMENT POLICY
We accept major credit cards and supported digital wallets.
CHARGES
Payments are processed at checkout. Payment processing fees are non-refundable once an order is placed.
FRAUD PREVENTION
We reserve the right to cancel orders suspected of fraud.
Privacy Policy
PRIVACY POLICY
We collect personal data to fulfill orders and improve services.
DATA USAGE
Information may be shared with Shopify, payment processors, fulfillment partners, and affiliates for order tracking and respective purposes.
COOKIES
We use cookies to enhance user experience.
USER RIGHTS
You may request access or deletion of your data where applicable.
Product Condition Disclosure
PRODUCT CONDITION DISCLOSURE
Products may be listed as new, refurbished, renewed, like-new, or open-box.
DESCRIPTION
Each listing will specify condition and packaging details.
WARRANTY
Unless stated, no manufacturer warranty is implied.
Returns & Refunds Policy
RETURNS POLICY
We accept returns for damaged, defective, or incorrect items within 30 days of delivery.
RETURNS ELIGIBILITY
Items must be unused and in original packaging. Evidence of non-tampering, including but not limited to, photos and video may be required.
NON-RETURNABLE ITEMS
Clearance or discounted items, digital goods, and hygiene products, perishable goods, and customer-damaged products are non-refundable.
REFUNDS
Payment processing fees are non-refundable once an order is placed. If a cancellation or refund is requested after fulfillment has started, a non-refundable supplier restocking fee may be assessed. If a cancellation or refund is requested after shipment, standard return policy applies. Funds for approved refunds will be issued back via original payment method.
Shipping Policy
SHIPPING POLICY
Processing time is typically 2–5 business days. Delivery times vary based on destination.
TRACKING
Tracking information will be provided once available.
CUSTOMS & DUTIES
Customers are responsible for all applicable taxes, processing, and/or import fees.
ADDRESS ACCURACY
Please ensure all shipping details are correct prior to order submission.
Terms of Service
TERMS OF SERVICE
These Terms of Service ("Terms") govern your use of the My Pro Essentials website operated by Branded Whit, LLC ("Company", "we", "us", or "our"). By accessing or using our site, you agree to be bound by these Terms.
USE OF SITE
You agree to use this site only for lawful purposes and in accordance with these Terms.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Branded Whit, LLC shall not be liable for any indirect, incidental, or consequential damage(s) arising from the delivery, unboxing, and/or use of our products or services.
DISCLAIMER OF WARRANTIES
All products are provided "as is" without warranties of any kind, either expressed or implied.
GOVERNING LAW
These Terms shall be governed by the laws of the State of Michigan.
CHANGES
We reserve the right to update these Terms at any time, without notice.