Terms & Conditions

 

CONTACT & SUPPORT

Support inquiries should be submitted via our official Contact Us form.

 

RESPONSE TIMES

We aim to respond within 2-5 business days.

 

SCOPE

Support is limited to order-related issues.

 

PAYMENT POLICY

We accept major credit cards and supported digital wallets.

 

CHARGES

Payments are processed at checkout. Payment processing fees are non-refundable once an order is placed.

 

FRAUD PREVENTION

We reserve the right to cancel orders suspected of fraud.

 

PRIVACY POLICY

We collect personal data to fulfill orders and improve services.

 

DATA USAGE

Information may be shared with Shopify, payment processors, fulfillment partners, and affiliates for order tracking and respective purposes.

 

COOKIES

We use cookies to enhance user experience.

 

USER RIGHTS

You may request access or deletion of your data where applicable.

 

PRODUCT CONDITION DISCLOSURE

Products may be listed as new, refurbished, renewed, like-new, or open-box.

 

DESCRIPTION

Each listing will specify condition and packaging details.

 

WARRANTY

Unless stated, no manufacturer warranty is implied.

 

RETURNS POLICY

We accept returns for damaged, defective, or incorrect items within 30 days of delivery.

RETURNS ELIGIBILITY

Items must be unused and in original packaging. Evidence of non-tampering, including but not limited to, photos and video may be required.

NON-RETURNABLE ITEMS

Clearance or discounted items, digital goods, and hygiene products, perishable goods, and customer-damaged products are non-refundable.

REFUNDS

Payment processing fees are non-refundable once an order is placed. If a cancellation or refund is requested after fulfillment has started, a non-refundable supplier restocking fee may be assessed. If a cancellation or refund is requested after shipment, standard return policy applies. Funds for approved refunds will be issued back via original payment method.

 

SHIPPING POLICY

Processing time is typically 2–5 business days. Delivery times vary based on destination.

 

TRACKING

Tracking information will be provided once available.

 

CUSTOMS & DUTIES

Customers are responsible for all applicable taxes, processing, and/or import fees.

 

ADDRESS ACCURACY

Please ensure all shipping details are correct prior to order submission.

 

TERMS OF SERVICE

These Terms of Service ("Terms") govern your use of the My Pro Essentials website operated by Branded Whit, LLC ("Company", "we", "us", or "our"). By accessing or using our site, you agree to be bound by these Terms.

 

USE OF SITE

You agree to use this site only for lawful purposes and in accordance with these Terms.

 

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Branded Whit, LLC shall not be liable for any indirect, incidental, or consequential damage(s) arising from the delivery, unboxing, and/or use of our products or services.

 

DISCLAIMER OF WARRANTIES

All products are provided "as is" without warranties of any kind, either expressed or implied.

 

GOVERNING LAW

These Terms shall be governed by the laws of the State of Michigan.

 

CHANGES

We reserve the right to update these Terms at any time, without notice.